How to make a claim:

• In the event your vehicle experiences a mechanical failure or breakdown, contact us prior to arranging any repair work, on 0800 JANSSEN (0800 526 7736)
• Our team will guide you through the claim approval process.
• We will keep you updated with your claim through text message updates and a live online link providing a network between you, the repairer and us.
• If you have a problem with your vehicle that is not claim related, we can still assist you through our network of approved repairers New Zealand wide.